1. USER INFORMATION
EL MIRACLE, hereinafter referred to as the DATA CONTROLLER, is the controller of the User's personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Therefore, you are provided with the following information on the processing:
End of treatment: maintain a commercial relationship with the User. The operations planned to carry out the treatment are:
Sending commercial advertising communications by email, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, enabling commercial communications. These communications will be made by the CONTROLLER and will relate to their products and services, or those of collaborators or suppliers with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.
Carry out statistical studies.
Process orders, requests, or any type of petition made by the user through any of the contact methods made available to them.
Forward the newsletter from the website.
Data retention criteria: they will be retained as long as there is a mutual interest in maintaining the purpose of the processing, and when it is no longer necessary for such purpose, they will be deleted with appropriate security measures to ensure the pseudonymisation of the data or its total destruction.
Data communication: Data will not be communicated to third parties unless legally required.
User's Rights
Right to withdraw consent at any time.
Right to access, rectify, port, and erase your data, and to limit or object to its processing.
Right to lodge a complaint with the supervisory authority (agpd.es) if you consider that the processing does not comply with current regulations.
Contact details for exercising your rights: Nazir Hanna
Postal address: Calle Campoamor, 42 (ground floor). 46022 Valencia
Email Address: nazirhanna@hotmail.com
Identifying details of the holder: Y3104012S
Company name: Ixsir food service S.L
Trade name: El Miracle
CIF/NIF: B98913023
Address: Calle Campoamor, 42 (ground floor)
Population: Valencia
Postcode: 46022
Province: Valencia
Telephone: 603632220
Email: nazirhanna@hotmail.com
2. MANDATORY OR OPTIONAL NATURE OF INFORMATION PROVIDED BY THE USER
Users, by ticking the corresponding boxes and entering data into the fields marked with an asterisk (*) on the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to fulfil their request by the provider, with the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided to the RESPONSIBLE party are true and undertakes to communicate any changes to them.
The CONTROLLER hereby informs and expressly guarantees users that their personal data will not be transferred to third parties under any circumstances, and that whenever any transfer of personal data is to take place, express, informed and unequivocal consent will be requested from the Users beforehand. All data requested through the website is mandatory, as it is necessary for the provision of an optimal service to the User. In the event that not all data is provided, it is not guaranteed that the information and services provided will be fully tailored to their needs.
3. In accordance with current personal data protection regulations, the CONTROLLER is complying with all provisions of the GDPR regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby personal data is lawfully, fairly and transparently processed in relation to the data subject and is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has communicated adequate information to them so that they can exercise them.
PRIVACY - FURTHER INFORMATION
If you are part of any of the following groups, please refer to the relevant information:
Website or email contacts
What data do we collect via the website?
We can process your IP address, what operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with data via the contact form, you will be identified so we can contact you if necessary.
For what purposes will we process your personal data?
To answer your queries, requests or demands.
Manage the requested service, respond to your request, or process your application.
Information via electronic means, relating to your request.
Commercial information or event information by electronic means, provided there is express authorisation.
Carry out analysis and improvements on the Web, regarding our products and services. Improve our business strategy.
What is the legal basis for processing your data?
The acceptance and consent of the data subject: In cases where it is necessary to complete a form and click the “submit” button to make a request, doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms have an * symbol for required fields. If you do not provide these fields, or do not tick the box to accept the privacy policy, the information will not be submitted. It typically has the following wording: “□ I am over 14 years old and have read and accept the Privacy Policy.”
For what purposes will we process your personal data?
Manage the requested service.
Information via electronic means, relating to your request.
Commercial information or event information by electronic means, provided there is express authorisation.
To carry out analysis and improvements in email dispatch, to improve our commercial strategy.
What is the legal basis for processing your data?
The acceptance and consent of the interested party: In cases where you subscribe, it will be necessary to accept a checkbox and click the send button. This will necessarily imply that you have been informed and have expressly granted your consent to receive the newsletter.
If you do not tick the privacy policy acceptance checkbox, the information will not be allowed to be submitted. It usually has the following wording: “□ I am over 14 years old and have read and accept the Privacy Policy.”
CUSTOMERS
For what purposes will we process your personal data?
Budget preparation and its monitoring through communication between both parties.
Information via electronic means, relating to your request.
Commercial information or event information by electronic means, provided there is express authorisation.
To manage the administrative, communications, and logistics services provided by the Manager.
Invoicing and timely tax declaration.
Carry out the corresponding transactions.
Control and recovery management.
+ SUPPLIERS.
For what purposes will we process your personal data?
Information via electronic means, relating to your request.
Commercial information or event information by electronic means, provided there is express authorisation.
To manage the administrative, communications, and logistics services provided by the Manager.
Billing.
Carry out the corresponding transactions.
Timely invoicing and tax declarations.
Control and recovery management.
What is the legal basis for processing your data?
The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products through any channel.
For how long are we going to keep the personal data?
We can only consult or deregister your data in a restricted manner due to your specific profile. We will process them for as long as you allow us by following us, being friends or clicking on “like”, “follow” or similar buttons.
Any rectification of your data, restriction of information, or posts must be carried out through your profile or user settings within the social network itself.
Job Seekers
For what purposes will we process your personal data?
Organisation of selection processes for the recruitment of employees.
To invite you for job interviews and assess your application.
If you have given us your consent, we may share it with partner or affiliated companies, with the sole aim of helping you find employment.
By ticking the privacy policy acceptance checkbox, you give us your consent to pass on your job application to the entities that make up the group of companies with the aim of including you in their recruitment processes.
We also wish to inform you that one year after receiving your curriculum vitae, we will proceed with its secure destruction.
What is the legal basis for processing your data?
The legal basis is your unequivocal consent, by sending us your CV.
Do we include personal data of third parties?
No, as a general rule, we only process the data provided by the data subjects. If you provide us with third-party data, you must previously inform and obtain consent from those individuals, otherwise you will exempt us from any liability for non-compliance with this requirement.
And data on minors?
We do not process data from children under 14 years of age. Therefore, please refrain from providing it if you are not that age or, where applicable, from providing data of third parties who are not of that age. THE CONTROLLER disclaims any responsibility for non-compliance with this provision.
Shall we communicate by electronic means?
We will only carry them out to manage your request, if it is one of the contact methods you have provided us.
If we carry out commercial communications, they will have been previously and expressly authorised by you.
What safety measures do we apply?
You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have implemented all available technical means and measures, in accordance with the state of the art, to prevent the loss, misuse, alteration, unauthorised access, and theft of Personal Data.
Who will your data be communicated to?
Your data will not be passed on to third parties, unless legally required. Specifically, it will be communicated to the State Tax Administration Agency and to banks and financial institutions for the collection of the service provided or product acquired, as well as to the data processors necessary for the execution of the agreement.
In case of purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed within its environment, always with maximum security.
When instructed, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service agreement that obliges them to maintain the same level of privacy as us.
Any international data transfer when using American applications will adhere to the Privacy Shield agreement, which guarantees that American software companies comply.
What rights do you have?
To know if we are processing your data or not.
To access your personal data.
To request the rectification of your data if it is inaccurate.
You can request the suppression of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent you have given.
To request the restriction of processing of your data, in some cases, in which event we shall only retain it in accordance with current regulations.
To transfer your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send it to the new controller you designate. This is only valid in certain cases.
To lodge a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe we.
To revoke consent for any treatment for which you have given consent, at any time.
If you modify any details, we would appreciate it if you could inform us so we can keep them up to date.
Would you like a form for exercising rights?
We have forms for exercising your rights, ask us for them by email or, if you prefer, you can use those developed by the Spanish Data Protection Agency or third parties.
These forms must be signed electronically or accompanied by a photocopy of the DNI.
If you are represented by someone, you must attach a copy of their ID card, or have them sign it with their electronic signature.
Forms can be submitted in person, sent by post or by email to the address of the Data Controller at the beginning of this text.
How long will it take us to respond to your Exercise of Rights request?
It depends on the law, but at the latest within one month of your request, and two months if the matter is very complex and we notify you that we need more time.
Shall we have some cookies?
If we use cookies other than those that are strictly necessary, you can consult the cookie policy at the corresponding link from the homepage of our website.